What is white-labeling?
A white-label platform is an arrangement between Jamloop and a customer which allows the use of the Jamloop Self Serve app on a customizable Jamloop-hosted sub-domain, with customizable branding collateral.
Request From Jamloop Support
Reach out to [email protected] to request your white-label
After we receive all your required assets, please allow up to 10 business days for Jamloop to configure and deploy your white-label platform
Domain
Customers requests a subdomain name
Jamloop to provide customer with a jamloop-hosted domain
Name
| Required
| Example
| Description
|
Sub-Domain | Yes | 
| Jamloop hosts the domain, customer provides subdomain
|
App Name | Yes | XYZ Media | The display name of the application visible to customers in the app and on emails.
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Logo (Light) | Yes
|
| The logo to show when light theme is active. This will appear on the login/sign up pages, navigation menu and email. Required format: Aspect ratio: ~5:1 Recommended resolution: ~500x100px Image optimization is recommend, large file sizes will result in slower page loads.
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Favicon (32x32) Favicon (48x48) Favicon (Apple Touch) | Yes No No |
| The icons to use in page metadata that are visible in browser tabs. Required format: Aspect ratio: ~1:1 Could not display content
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Email From Name | No |
| The contact name visible to users when receiving emails. Note: for most white-labels this is the same as the App Name (see above) but can be customized. If you plan to invite your customers into the platform with read-only permissions, we recommend customizing as the invite emails will come from this address
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Authentication Page Splash Image | No |
| Splash image to display on authentication related pages (sign-in). Required format: Aspect ratio: ~9:16 Recommended resolution: ~2304x4096px Note: if no image is provided, we will use the default image that already exists in your application Image optimization is recommend, large file sizes will result in slower page loads.
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Support
In-App support will maintain the same experience:
email [email protected]
use in-app chat (hidden from Permission Group: viewer_advertiser_scope.)
Knowledge Base
Jamloop's Knowledge Base is still available via the tool-tip (top-right, '?').
This tool-tip is hidden from Permission Group viewer_advertiser_scope.