What payment methods are accepted?
We currently accept credit card payments and ACH for all self-serve campaigns. If you have any questions regarding payment, please email [email protected].
Can I apply for credit instead of using a credit card?
Yes! You can either:
Build credit over your first three campaigns.
Apply for credit upfront by going to Payment Methods, go to the bottom of the page and click on Apply For Credit Terms or by emailing [email protected] with your request.
When will I be invoiced for my campaign?
Final invoices are generated 30 days after your campaign ends and will be sent to the billing email associated with your account.
How do I update my payment method?
You can update your credit card information in the Billing section of your account. If you experience any issues, please reach out to [email protected] for assistance.
What happens if my payment fails?
If your credit card payment fails, you will receive a notification to update your payment method. Your campaign may be paused until payment is successfully processed. If you need help, contact [email protected].
Can I prepay for my campaign?
Yes, you can prepay by funding your account via credit card. For custom payment arrangements, email [email protected].
Where can I view my invoices?
You can access all past and current invoices in your Billing & Payments section within the platform.
Can I get COOP Documentation?
Yes you can get notarized Scripts and invoices by emailing [email protected]